1. Information We Collect
We collect information that you provide to us directly, such as when you create an account, and information that is automatically collected when you use our services, such as your IP address and usage data. The primary information we collect is your email address for authentication and the code you provide for your bots.
2. How We Use Your Information
We use your information to provide, maintain, and improve our services, including to host and run your bots, to process payments, to communicate with you, and to secure your account. Your bot code is treated as confidential and is only accessed by our automated systems for the purpose of execution.
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information and your bot code. Your code is stored in encrypted repositories, and bots are executed in isolated, sandboxed environments to prevent unauthorized access.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Bot logs are retained for a limited period to assist with debugging and then are permanently deleted.
5. Third-Party Services
We use third-party services like Supabase for authentication and database management, and Paddle for payment processing. These services have their own privacy policies, and we encourage you to review them. We do not sell or trade your personal information to outside parties.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@botoralo.space.